Privacy Policy

1. Introduction
We are committed to respecting your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the measures we take to safeguard your information.
2. Collection of Personal Information
2.1. When you register as a user on our website or mobile app, we may require you to provide personal information, including but not limited to:
- Your name and surname.
- Your email address.
- Your physical address.
- Your Shipping address.
- Your mobile number.
- Your date of birth.
2.2. Please notify us of any changes to your personal information to ensure its accuracy and enable us to update our records promptly.
3. Additional Personal Information
You may choose to provide us with additional personal information. By doing so, you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
4. Use of Personal Information
4.1. We will use your personal information for the following purposes:
4.1.1. Processing orders, sales, and delivery of goods.
4.1.2. Contacting you regarding current or new goods or services, special offers, and promotional competitions, unless you have opted out of receiving marketing material from us.
4.1.3. Informing you of new features, special offers, and promotional competitions offered by us or our divisions, affiliates, and/or partners, unless you have opted out of receiving marketing material from us.
4.1.4. Improving our product selection and your website experience by, for example, monitoring your browsing habits or tracking your sales on the website.
4.2. We will not use your personal information for any other purpose without your express consent.
5. Disclosure of Personal Information
5.1. We may disclose your personal information to the following parties:
5.1.1. Our employees and/or third-party service providers who assist us in interacting with you and delivering goods to you.
5.1.2. Our divisions, affiliates, and/or partners, including their employees and/or third-party service providers, for the purpose of sending you marketing material regarding goods, services, special offers, or promotional items, unless you have opted out of receiving marketing material from us.
5.1.3. Law enforcement, government officials, fraud detection agencies, or other third parties when necessary to prevent physical harm or financial loss, report or support the investigation of suspected illegal activity, or investigate violations of our terms and conditions.
5.1.4. Our service providers under contract with us, who assist with our business operations, such as fraud prevention, marketing, and technology services.
5.1.5. Our suppliers to liaise directly with you regarding any faulty goods you have purchased, requiring their involvement.
5.1.6. Any other third party with your express consent.
6. Legal Obligations
We may use or disclose your personal information if required to comply with any applicable law, subpoena, court order, legal process, or to protect and defend our rights or property. In the event of a fraudulent online payment, we may disclose relevant personal information for criminal investigation purposes or as required by law.
7. Security Measures
7.1. Be cautious of unsolicited requests for personal information, such as emails or phone calls claiming to be from our website or affiliated entities. We will never ask you to provide confidential information through non-secure channels. If you receive any suspicious requests, please notify us immediately.
7.2. When communicating with us through our website, ensure that you are using a secure and encrypted connection. Look for the padlock symbol in your web browser's address bar, indicating a secure connection. Avoid using public or unsecured Wi-Fi networks when accessing sensitive information.
8. Third-Party Websites
Our website may contain links to third-party websites or resources beyond our control. We are not responsible for the content, privacy policies, or practices of such external sites. We encourage you to review the privacy policies and terms of use of any website you visit.
9. Reporting Suspicious Activity
If you notice any suspicious activity, or unauthorized use of your account, or believe your information has been compromised, please contact us immediately. We will promptly investigate the matter and take appropriate actions to protect your security.
10. Shared Responsibility
Remember, online safety is a shared responsibility. By practising caution, maintaining strong passwords, and refraining from disclosing sensitive information, you play a vital role in safeguarding your personal security. Together, we can create a safer digital environment.

Thank you for your attention and cooperation in protecting your information and maintaining a secure online experience.

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